Here you can access the current General Terms and Conditions (GTC) of TWS Ltd. for sales and rental services. Please read these documents carefully before placing any order or using any service. By submitting a request for quotation, placing an order, or entering into a contract, you acknowledge and accept the GTC.
– Sales GTC (PDF), terms and conditions for goods and product sales.
– Rental GTC (PDF), terms and conditions for machinery and equipment rentals, including supplementary services.
– Maintenance GTC (PDF), terms and conditions for maintenance services.
– Contract procedure: offer, order, confirmation, and fulfillment.
– Payment terms and provisions for late payment.
– Delivery, acceptance, risk assumption, and commissioning (if applicable).
– Warranty, liability for defects, reporting of defects, and remedial measures.
– For rentals: terms of use, maintenance, responsibilities, insurance, and return of the equipment.
– Limitation of liability, force majeure, and consequences of breach of contract.
– Data protection principles, complaint handling, and legal remedies.
– Governing law and jurisdiction.
– Please read the GTC carefully before placing any order for products or services.
– By submitting a request for quotation or placing an order, you acknowledge that you have read and accepted the provisions of the GTC.
– We reserve the right to amend the GTC. Any changes become effective upon publication, but ongoing contracts are only affected if agreed upon by the parties.
– The currently valid version is published with a date; previous versions are also available if needed.
– Click on the “Sales GTC (PDF)”, “Rental GTC (PDF)”, or “Maintenance GTC (PDF)” link to open and download the document.
– If the file does not open, please refresh your browser or contact our customer service.
– If you have any questions regarding any part of the GTC, our customer service team will gladly assist you in clarifying and selecting the appropriate document.
– The documents available on this website are for informational purposes only; the specific contractual rights and obligations are defined by the contract between the parties in conjunction with the applicable GTC.
